We always try to provide the highest level of service possible. If there is a problem with your order, please begin by contacting Customer Care immediately or simply send us an email. Provide as much information as you can about the problem and also include:
- Your order number
- The affected products
- Issue with the product
- Your expectations i.e. refund or replacement.
A Customer Care Specialist will respond to you as quickly as possible.
-Please DO NOT DISCARD ANY ITEMS unless you have been directed to do so by a Customer Care Specialist.
-When you receive your order, it is IMPORTANT that you check to make sure everything is in good condition (i.e. not damaged or defective) and let us know right away if there is a problem with your order.
-Items returned after 7 days will not be refunded or reprinted.